Frequently asked questions
Need to know what to bring, what to wear and what a river safari is anyway? Below you’ll find the answers to these pressing questions, and many more.
If you don’t find the answers you were looking for, contact us and we’ll be happy to help you out.
Q | What do I need to bring?
A |The weather can be unpredictable! On warm sunny days, be sure to bring sunscreen, sunglasses and a hat or visor. On inclement days, it’s best to bring sunglasses, a windbreaker (we provide rain ponchos if the weather is inclement) and a fleece or sweater as it can be cool on the water. When in doubt, bring extra layers.
Q | Will we get wet?
A |Although our tour is pretty much dry, occasionally we may see a bit of mist from the river if there is a breeze. If that occurs, the rain ponchos usually do the trick!
Q | Is there a cancellation policy?
A |Due to our limited capacity, reservations are strongly recommended and can be secured with a Visa or Mastercard. Once a reservation has been secured, Wetlands Wildlife Safaris requires 48 hours notice of changes or cancellation. No-shows or changes/cancellations within 48 hours will be charged the full value of their safari.
Wetlands Wildlife Safaris reserves the right to cancel safaris for any reason including weather, river conditions, or equipment. Should a safari be cancelled, guests will have the option of rescheduling their safari or a full refund.Q | What is a ‘river safari’ anyway?
A | Think eagles, not giraffes. Tour boats, not jeeps. One day, not a week. Great wildlife viewing. Great guides and great stories.
Q | ;-) Where do the Park Rangers put the snow during the summer time?
A |Rumor has it that they slowly start collecting it off the mountains during the night in April so they can have it all gone by July. Apparently they have a giant, drive-in cooler where they truck it in and store it. Nobody is quite sure though… they’re pretty secretive about this.
Q | What if the weather is unfavourable?
A |Our tours are as great on cloudy days as they are on sunny ones. Our tours operate in mixed weather, however, if weather is extreme, then we occasionally need to cancel or reschedule departures. In these rare cases, we’ll call to let you know.
Q | Will we see wildlife?
A | You can bet that wildlife will see you, but occasionally we may not see them. We will do our best to spot them!
Q | Is there an age limit?
A | While our tours are suitable for anyone aged six or older, give us a call to discuss with our safari specialists if our tour is suitable for your whole family.
Q | What kind of boats does Wetlands Wildlife Safaris have and how many people do they hold?
A | We have a luxury 8-person cataraft outfitted with swivel bucket seats… ideal for 360 degree wildlife viewing. These comfortable crafts are quite stable and easy to board.
